A: Access Denied can appear if you are not using the correct URL. If the link you followed to this site is incorrect please report this to our help desk (see below) so we may correct the problem.
Q: Why am I getting "Temporary Error"?
A: This error means that the web site itself is having a problem. Please try to refresh the page. If the error continues it is a system problem and we would appreciate if you could inform the Help Desk (see below) so that we can resolve the error.
Browsers
Q: What operating systems and browsers does this website support?
A: Please see the Alberta Education list of supported browsers. If you experience a problem with this website using a supported browser, please inform the Help Desk (see below) so we can resolve the error.
Help Desk Contact Information
If problems persist, please contact:
Help Desk
(8:15 AM to 4:30 PM)
Phone: 780-427-5318 (for toll free access within Alberta use 310-0000 then 780-427-5318)
E-mail: AE.HelpDesk@gov.ab.ca